Use of intelligent technology improves the service experience of Rottweil/Bonn – the sand will not just in the service desert Germany, thinks the Swiss Sales Manager Daniel Zanetti. I am studying this service desert history for 13 years now. Since then a lot has happened in the product quality; There’s almost no bad products. On the other hand the company, man have totally neglected success factor. This phenomenon is not only in Germany but worldwide, Zanetti says in an interview with the Harvard Business Manager. It manages to amaze the customers, this is already half the battle to conquer them. For this I have to figure out: How can I surpass the expectations of my customers? This is not difficult, because customers expect nothing out of the ordinary, from experience once said Zanetti.
This includes not only the qualification of the employees, but also the use of appropriate technology. The family-owned company Edeka buying new Maier Culinara in Rottweil has the Recognized the signs of the times, relies on support of it for customer service, also to stand out from the competition to stand out. Through the use of new, so-called Doppelscreen scales of the Balinger technology manufacturer Bizerba, the company can offer customers much more information than in the past. The scales have a 12.1-inch color display, with which you can play pictures, small videos and other information on the customer side. You should support consultation and generate additional revenue: the customer receives due to the purchased cheese, for example, wine recommendations – cross merchandising button call the experts.
And that becomes more and more an integral part of sales strategy and consumer information. “This strategy will apparently pay off: in the category of best customer experience” awards the family business internationally advertised retail technology EHI retail Institute. EHI recognizes outstanding and innovative use of information technology in the trade with the price. The EHI is a scientific Institute of the trade. Among the 500 members are international trading companies and their industry associations, manufacturers of consumer and capital goods, and various service providers. The scales give not only so-called product information on the product groups such as meat, sausage, fruit and cheese, details about origin and ingredients, but also recipes and information on allergens, tips on healthy nutrition and recommendations for additional products. In addition, the scales of the technology manufacturer from Balingen Bizerba timely comprehensive and competent training of personnel, also by part-timers and professional way entrants allow. This means that we can also directly improve customer service”, explains managing director Detlev Maier. And increasing the customer requests in terms of allergies and food intolerance”, says Maier. Therefore, he sees the IT support as important cornerstones of its market approach and the EHI award as affirmation. Maier has but not only technically created the conditions for a sophisticated consulting concept, now work here also five qualified nutrition consultants. By good and competent customer service at the service counter, the trade can distinguish themselves. Modular software and hardware open Bizerba weighting systems support the sales staff with product-related information and offerings tailored to the shopping for the customer”, EHI judge Winfried Lambertz summarizes the decision for the Rottweiler company. Evaluation focused particularly on degree of innovation and strategic and financial benefits of the projects. The jury reference with emphasis on the customer value through health and dietary advice.
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It is possible then that politics should raise the tax to the added value (VAT) to the non-agricultural sector, while that for the agricultural sector it should be reduced to the minimum possible. What seems adverse is subsidize the import of agricultural goods or fix prices to national agricultural goods, because it deprimiria the national production and medium term effect can be rather unfavourable to the poor groups in society. Policies of transfer of income these policies can help to expand the possibility of non-agricultural employment in sectors with best salaries; to achieve the transfer of persons engaged in work in the field to the industrial parks near urban areas, then the agricultural added value would be distributed among one smaller number of rural people; However, this transfer of workers from the countryside to the industrial zones, requires that the process of industrialization is broad enough and especially stimulating tasks that privilege the use of less skilled workers and technologies with less capital intensity, i.e.: an industrialization with a less intensive use of machinery and sophisticated technologies, while it may hit short-term productivity and efficiency. Policies to change the relationship between capital cost and the cost of labor alter the relationship between the cost of capital and the wage could apparently benefit to labor, but the policies that achieve changes structural production have, in general, little distributive impact of income. Most of the cities in Latin America, with the exception of Brasilia in Brazil and Ciudad Guayana in Venezuela, grew without any urban planning. Movement and distribution of populations in space and equipment and paths by social demands and without any plan conceived arose. There have been very few cities where the order became more conscious and systematic. Urban land speculation was the standard of those who urbanizaron the cities and the lack of well-paid jobs in the rural zone, produced an avalanche of people towards cities in search of a life expectancy. .
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With the existence of this excess, some people had been able to dedicate to it other activities, being the city, predominantly, place of activities not-agriculturists. The city renasce, therefore of certain form, this already existed before exactly of the feudalismo, the first ones is formed for return of 3500C, at the moment at which if it knows a movement sufficiently intense of exchanges. The discoveries of America, the intensification of the commercial relations, with Asia and Africa, make to grow the cities. The city congregates a considerable number of the calls cultured professions, making possible the interchange between them, being that the creation and the transmission of the knowledge have in it privileged place. Of this form, the city is an element booster of the development and perfectioning of the techniques. The city is said, then, that place of permanent boiling.
In this transistion of the feudalismo for the capitalism, with the reinforcement of the cities (burgos), the bourgeoisie was the revolutionary classroom; it was opposed the aristocracy (detainer of lands). Some authors, between which proper Marx, affirms that, in its primrdios, the capitalism is revolutionary in the history of the humanity, therefore, among others things, increased the number of people who inhabit the cities, that have then transforming character and make the free work. New relations city-field During some centuries, field and city interacted mutually, but with the process that if it initiates with the great navigations and it is consolidated with the industrial revolution, are not more possible to be immune to the changes and to continue with the same concepts and hierarchic classifications. (p.55) New urban hierarchy the transports and the communications had known great advances in the underdeveloped countries the processes biggest are gotten, through the bus and of the automobile and the flows they can be intensified thanks to its bigger flexibility, what it could not be reached with the train, much more rigid and inflexible way.
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In result is a so-called "urban language", which is a kind of symbiosis of Danish and Norwegian languages. "Language City" in the different layers of the population has varying degrees of "norvegezirovannosti. Some Norwegian writers in their works in the Danish language Norwegian language use. In 1811, after the formation of a national university in the city of Oslo, formerly called Christians, here in Copenhagen shifted the center of Norwegian intellectuals. And in 1814 Norway seceded from Denmark, and began to develop independently literary Norwegian. It appears the deviation from the Danish language in grammar and vocabulary secured a growing number of native Norwegian words. By 20 century, their number is approximately 7000.
As for the speech, the Danish and Dano-Norwegian language, there are significant differences. By the end of 19 century called "Dano-Norwegian" is replaced by the "Norwegian", which is also called "riksmol. Spelling riksmola for a long time, Danish, but attempts are made to its approach to the Norwegian. In 1907 and 1917 Reforms, whose task is to approximate the pronunciation of letters and Norwegian. "Language City" is not a large part of the Norwegian peasantry.
Thus, in the mid-19 century I. Fall, Norwegian philologist, used to study dialects of the peasants, had the idea of revival of native Norwegian literary language based on a "live" dialects, and in the Old Norse language. The language he called "landsmol. AND initially he was given the fall in the form of samples in 1853. Over time, landsmol "became popular among the peasants and the" populist "intellectuals.
LurTech’s solutions are without tons of customizing and individual programming to implement and easy to manage. DocYard is a production software for service that controls all work steps integration platform of production into configurable workflows, and centrally manageable. LurDocument PDF Compressor enterprise is a production-ready application to compression, conversion to multi-sector, character recognition (OCR), classification and form data extraction. To LurTech’s reference customers include the service include (Bertelsmann) and Ratiodata, the German employees sickness fund (DAK), Hessische Landesbank Thuringen (Helaba), the Kreissparkasse Ludwigsburg and more savings, the city of Stuttgart and numerous other cities and communities, Heinrich Bauer Verlag and the energy company Vattenfall, arvato RWE and E.ON. International reference customers are including Harvard University, the library of Congress, the Royal Library of the Netherlands, the Internet Archive, as well as the U.S.
air force. Since its founding in 1995, LurTech is a leading provider of open and ISO standards-based document and image compression solutions. These include among others the successful PDF, PDF/A and JPEG2000 products. LurTech is actively working in different organisations, inter alia in the Working Group and standards”as well as the regional groups of the VOI Association organisational and information systems e. V.
In addition, LurTech is initiator and a founding member of the PDF/A competence center of a globally active association with more than 110 members.
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Mosquito nets are installed on the windows, protect the whole building and its occupants and animals. You can, without fear of leaving food on the table, work quietly and relax. In this case, mosquito nets with proper care will last more than one season. In this case, plastic, even sunlight does not emit specific odors and harmful to the human body substances. Moreover, mosquito nets do not give into the apartment or office poplar fluff to retain large particles dust – that is, act as a kind of filter that promotes clean air in the room. Already proved that in the office, is running a mosquito net, the productivity of workers increases. And in the house comes the long-awaited peace, there is a chance to relax after a hard day and nothing prevents the ingress of fresh air.
Mosquito nets and effective in protecting arbors, porches and terraces in suburban areas. It does not prevent the penetration of light and warmth of sunlight, but at the same time mitigates their effect does not appear sunburn, even on delicate baby skin. With the ability to choose colors our customers can choose products, fully compliant with the exterior of suburban area. Mosquito cell size did not allow to penetrate into the room, even small insects. At the same time, our products will have other protective function – for example, prevent the loss of windows pets. Mosquito nets: more applications in the garden of the premises Summertime means the maturing of berries, fruits and vegetables to be immediate treatment.
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Once upon a time I heard a phrase that is the worst gift that only you can imagine, this is a living gift, whoever he was – kitten, dog, parrot or somebody else. For me, the urban dweller, as a child dreamed about their own puppy, this assertion was, at least, strange. But as they grow older, we learn to see and perceive life differently. And growing up, we had almost indifferently contemplate the lonely animals – dogs and cats, abundant species in our yards, near the dumpsters and landfills. It's safe to say that each of these animals were the hosts, each of them once loved and wanted. The question is, how long will it last? Now the statement about the worst gifts do not seem to me neither country nor absurd.
A living gift is only good for those who really need it. And so, my friends, does not happen very often. Firstly, those who actually needs to be a living creature, will try to pick it yourself to your own taste, so do not trust the responsible thing to outsiders, even very close friends. Because each of us unique and individual, and companion of his life, whether it is human or animal, we subconsciously try to find anything resembling ourselves. Therefore, the choice of animal is better to own, not relying on other people. But if there was this situation is that your friend or relative wants is you gave him a gift from a bird market, try to make sure that the four-legged friend, he really needed.
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Which is especially important because of its quantity, characteristic for our urban environment. Such as having, for example, plastic windows lg. Currently in our market are windows with frames made of wood, aluminum and polyvinyl chloride (PVC). Wood has good insulating properties and has a strength, but requires more specialized care than PVC, especially over time. Good wood windows are deep antiseptic infiltration (penetration of antiseptics and 50 mm deep into the wood). To make a wooden window has lived as long as possible, make an aluminum lining the outside of the box.
Are widely used in the main window profiles -U, uPVC, with high toughness, such as PVC salamander. High demand for PVC windows, due to reasons of both economic and technical nature. For example, in the German market in 1996, the proportion plastic windows was 49%, timber – by 28% to 30% aluminum and approximately 19-21%. In 1998, the proportion of plastic windows is 52%, wood – 26%, aluminum – 18% and 4% were combined window. Ie This proves the following: Western Europe’s greatest preference is given to plastic windows, which, in turn, denies any rumors about the fact that the plastic windows in Western Europe is no longer in demand. Today we are talking about that plastic window has a lifespan of about 50 years. Often, after such a declaration asking the question: how is it possible to prove it, because at present there is no PVC window that is already 50 years since themselves Plastic boxes are used only with the 60-ies.
It should be pointed out that when talking about the 50 year life of PVC windows, we’re talking about longevity profile. Sound-absorbing properties of the window are determined not so much material frame as the type of glazing and the performance of the construction. With noise-dampening window is particularly important density of all the connections and flows. Any looseness act as ‘noise-bridges’, as where air passes, there is the noise. Summarizing we can say that the profile is almost no effect on sound insulation.
The so-called cognitive distortions, fall within the cognitive-behavioral therapies are identified forms of error in the processing or perception of information. Play a predominant role in psychopathology to produce emotional disturbance, as the person who lives, experienced as reality. The first list was given by Albert Ellis and was extended by Aaron T. Beck, although previously other authors and writers had already studied. In the ABC model (Event – Belief = belief – ing emotional consequences) Ellis, cognitive distortions would be the determining maladaptive beliefs that would produce the disturbance.
These distortions has been associated with logical fallacies, in any case is a bug in the handling of information processes, and therefore, is linked to rationality and critical thinking disturbances. Learning to deal with these distortions and its consequent negative thoughts, restructuring is known therapeutically as impoverishing perceptions cognitiva.Estas performed the patient about himself, the world and the future, lead him to develop phobias, depression, self-esteem problems, obsession, etc.. A cognitive-behavioral therapist shows the patient that his perception of the world at any given time is only one of the possible ways of perceiving the same world, and certainly not the most enriching. The therapist helps the patient develop alternative thoughts and to consider alternative ways to deal with the situation that is problematic in the real world. The therapist helps the patient learn to question the models of the patient's world and helps you to find solutions to their problems that were not in their model, so the patient sees that it is "not there" solutions, but only he had not seen.
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